Managing invoices and payments can be a tedious and time-consuming task for businesses and their customers. Generating invoices, sending invoices, chasing up late payments, providing customers with copies of lost invoices, sending statements, etc. is a never-ending process. Similarly, the customer has to receive the invoice, file the invoice, add the invoice to their accounting software, and then pay the invoice. The team at T3 Partners fully understands this administrative burden placed on business owners and their customers. To save time and gain efficiency we went looking for a smarter, secure solution to make the process easier for everyone involved. We found Pinch and have adopted it as our customer payment processing solution. Pinch is a game-changer that simplifies the payment process for our team and customers. Read on to see why.
Why T3 Partners Choose Pinch
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- Cybercrime
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- Cybercrime is a growing concern for T3 Partners and businesses worldwide. By removing bank details from our invoices, we’re taking an active step toward protecting our sensitive information. Pinch ensures every transaction is secure providing us, and our customers with peace of mind.
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- Cybercrime
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- Efficiency
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- Pinch allows us to automate the collection of invoices, reducing manual tasks and ensuring a consistent process across our business. This helps our team stay organised, and focus on what matters – delivering exceptional services to our customers.
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- Efficiency
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- Automatically Sync with Accounting System
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- Payments made through Pinch automatically sync with our accounting system. This eliminates the need for data entry, and manual reconciliation, reduces the chance of errors, and saves valuable time. Pinch syncs with Xero, Intuit QuickBooks, and MYOB.
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- Automatically Sync with Accounting System
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- Secure Customer Portal
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- Pinch also offers a secure and user-friendly Customer Portal for our customers where they can view all their invoices and payment history in one place. It’s convenient, transparent, and tailored to our customers’ needs. Customers can choose to pay invoices with a simple click of a button or set up Pre-Approvals for signed annual agreements. This flexibility ensures a seamless experience for our customers.
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- Secure Customer Portal
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- Payments are received on time – every time
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- Receiving payments using Pinch ensures our invoices are paid on time, every time providing us with good cash flow and peace of mind.
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- Payments are received on time – every time
By choosing Pinch, we’re demonstrating our commitment to innovation, security, and service excellence. It’s a small change that makes a big difference.
How Pinch Helps Our Customers
Pinch also provides a better experience for our customers. They now have access to a secure, transparent, and hassle-free way to manage their invoice payments. With the ability to pay using preferred methods such as credit cards or bank transfers, it streamlines the customer payment process. Our customers only have to click a button to pay an invoice or set up automated collections (Pre-Approvals) for recurring bills. This eliminates the need to remember due dates and saves the customer logging into the bank to pay bills. This saves them precious time also.
Why Our Customers Sign Up to the Pinch Customer Portal
The Pinch Customer Portal offers a range of benefits designed to simplify and secure our customers’ payment experience. When customers sign up, they gain a secure, streamlined, and user-friendly way to manage their invoices and payments providing control and peace of mind.
Following are some of the features our customers have access to.
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- Log into the Customer Portal to:
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- View and download all previous invoices from one location.
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- See all payment history in one location.
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- Pay through a secure platform that protects your financial information.
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- Choose how you wish to pay. – Credit Card or Bank Account
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- Click a button to pay Out of Scope invoices
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- Set up Pre-Approvals for recurring Annual Service Level Agreement monthly payments.
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- Update payment methods at any time
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- Eco-friendly solution reducing paperwork to contribute to a greener future.
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- Log into the Customer Portal to:
Pinch Customer Portal Security
The Pinch Customer Portal is designed with robust security features to ensure that our customers’ data and transactions remain safe. The portal uses industry-standard encryption protocols such as TLS to secure all data transmitted between your device and the platform. This ensures your sensitive information is protected from unauthorised access during transmission.
Access to the Customer Portal requires a secure login process that includes unique credentials for each user and multi-factor authentication (MFA) options adding an extra layer of protection against unauthorised logins.
The Pinch Customer Portal can restrict data visibility based on roles, ensuring only authorised individuals can access specific information which minimises the risk of internal breaches. The system ensures that all transactions and data displayed in the Customer Portal are accurate and tamper-proof, backed by secure, databases. Every action performed within the Customer Portal is logged. This allows both businesses and customers to review detailed records of transactions and account activity for transparency and accountability.
Pinch aligns with stringent compliance standards such as PCI DSS (Payment Card Industry Data Security Standard), ensuring a secure environment for payment processing and data handling.
To prevent unauthorised access from unattended devices, the portal automatically logs out inactive users after a set period. By leveraging these advanced security features, the Pinch Customer Portal offers a safe and user-friendly environment for managing invoices and payments with confidence. If you have questions or need help using our Pinch Customer Portal feel free to Contact us. We’re here to help.
Setting Up Pinch for Your Business
Pinch is extremely flexible and can be customised to suit every business. Simply set up the account how it works best for you. You can configure your own surcharging rules, set up payment plans for your customers, and auto-payment thresholds on a per-customer basis.
Our team is here to help! Feel free to contact us if you have any questions about using Pinch, or the Pinch Customer Portal.
Ready to give Pinch a trial in your business? Contact Pinch for a demonstration. We’re confident that this system will make payments simpler and safer for everyone.
Let’s walk the walk together—embracing smarter, more secure practices for a brighter future.
